National Highways Authority Of India [NHAI] — Not issued pass under 20 km area on aadhar card

Address:

Nijjarpura toll plaza

I live in Amritsar and my house is 8 to 10 kms from toll plaza I visited toll palaza with my adhar card and car RC but they refused to issue the pass . They don't consider my adhar card as I'd proff they want my car RC as adress proff but my RC stand with ferm address which is around 60 kms I have all address proofs adhar card licence, passport but still they refused to issue pass I request nhai to please provide solutions for this
Regards