National Highways Authority Of India [NHAI] — On production of army I-card, toll plaza workers forced and humiliated me to pay toll fee

Address:

10/33 behind kv school

I am a ex army service person and we and our family members are exempted from paying toll fee acording to letter of nhai letter no Nh12037/278/2003/PBNHI/DATED/NO.2003
BUT THE WORKERS OF NHAI TOLL PLAZAS ARE NOT SINCERE ABOUT THAT LETTER AND TAKING TOLL FEE FROM THE EX ARMY PERSONS
KINDLLY PROVIDE THE SOLUTION FOR THIS TYPE OF PROBLEMS
Note:- the employes of toll plaza are humiliating and mentally and physically too harassing the citizens.