National Highways Authority Of India [NHAI] — Over charging on Fastag for local vehicle

Address:

Pimpalgoan Baswant, Tal. Niphad, Dist. Nashik

I have been charged ₹225/- (₹170+₹75 roundtrip) for my vehicle series MH15 at Nashik, Pimpalgoan Baswant toll plaza, where I should be charged ₹60 (₹40+₹20) legally, as per local vehicle norms.
On asking after scanning, they asked me to provide my local address documents, and now onwards I would be charged at a local rate, they said.
But, the officials should notify the drivers before scanning the tag, as everyone doesn't knows about this rule, and they even didn't returned the remaining amount to me.

I request NHAI to control such fraudulent activities by toll plazas, as it's their duties to verify local cars and ask if they have submitted their local document proof without charging directly four times the total amount.

I'm very disappointed with this Fastag mechanism, and also the rule for local vehicles by NHAI.

Let me know, how can I raise this issue on a broader level or it would be good, if I get my remaining money back.

Thanks!