National Highways Authority Of India [NHAI] — Overcharge, and wrongful deduction

Dear Sir,
On 12/11/2022, I was travelling on KMP in my vehicle HR 20W4620, on Palwal and Dasna toll plaza, I was deducted 45 Rs and 160 Rs, but on my way back dated 15/11/2022, on Dasna toll booth, the scanner was not working, and hence I was handed over an entry slip, and on Chaajjunagar toll booth, Rs 265 were deducted.
I am incapable to understand whether it was a deliberate mistake, or a human error. it is a day light robbery, and hence the unjustified amount must be returned.
Kindly look into the matter.
Looking forward to hearing from you
Kamran