National Highways Authority Of India [NHAI] — Overcharged at Talegaon, Pune Toll Naka 14/OCT/2022

Address:

Vasant Vihar, Thane; M: 9820536750; Email: [email protected]

Dear Sir/Madam,

We were going for a wedding to Pune from Thane on 14/OCT/2022. When we reached Khallapur Toll Naka, i realized my PayTM wallet balance was low; the FastTAG person said, when you topup, the toll charges Rs 203/- will be recovered, and allowed me to go ahead.

At Talegaon Toll Naka, the person said, toll has not been collected, so you have to pay Rs 406/-. I told him that person at Khallapur told me that it will be debited later due to low balance, he did not listen and asked me to pay Rs 406/- and gave me a receipt. After reaching Pune, i topped up my PayTM account, i saw immediately Rs 203/- was deducted for Toll at Khallapur. Now i have paid extra Rs 406/- and have the receipt.

Please advice how the extra money collected Rs 406/- can be refunded.