National Highways Authority Of India [NHAI] — Overcharging of Toll on Eastern Peripheral Expressway

Address:

NH34, Beel Akbarpur, Uttar Pradesh 203207

A roundtrip Journey between Bilakbarpur and Fatehpur Rampur Toll plaza charge is Rs.30 (20+10). Whereas, the same toll plaza for a roundtrip is charging Rs. 40 (20+20). The details of the trip are as follows:

CAR Registration No. UP16CR4538
Date of travel: Jan. 17, 2021
Mode of Payment: FastTag (PayTM)
Desirable Resolution: Refund of the overcharged money

This happens with my colleague several times. So please instruct the toll plaza employees not to charge extra amount (as they are operating it manually).