National Highways Authority Of India [NHAI] — Overcharging toll fee

Address:

No 30 ground floor 7th cross pipeline service road Vijayanagar Bangalore 560023

Dear Sir
This is with regard to over charging of toll fee. On 23.11.2020 I have traveled through Timmalapura toll Plaza of NH 50. Booth no/lane no. 12 of the toll Plaza has cash/Fasttag board and toll fee Rs. 70 was mentioned there. Upon entering the lane, toll person asked to pay double the toll fee Rs. 140/-. As per the guidelines of the Ministry of Road and Transportation Govt. Of India, double the toll fee need to be collected from the Non-fasttag or Blacklisted tag vehicle who enters the exclusive Fasttag lane. The undersigned vehicle entered in the Cash/Fasttag marked lane and paid the double the toll fee as demanded by the toll person.
In view of above, I kindly request you to investigate the illigally collected double toll fee, Which is against the stipulated guidelines. A receipt containing the details of toll fee collected, date and time of travel, lane no. name of the toll Plaza and contractors name is enclosed herewith for further investigation and needful action at your end please.
Thank you
Ganesh Naik
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