National Highways Authority Of India [NHAI] — Poor services at Farah toll plaza, Mathura, u.p.

Address:

Farha, Mathura

We are the daily commuter at Farha toll plaza, Mathura, UP. The services at booth are worst. The fast tag readers don't work properly. It take usually 1-2 minutes to read the tag. It creates too much trafic at booth, specially at evening. We have raise the complaint with available staff but there is no proper solution.
What is the use of FastTag when normal cash lane work faster. Please think about it.
Regards