National Highways Authority Of India [NHAI] — Rahiba Toll Plaza

Dear Sir/Madam,

Today when I was at Raibha toll plaza, I observed that few lane was closed and othe lane was heavily crowded. So I joined the very left lane an observed that the lane blocked because the toll person was taking to one of the vehicle owner since long time. I went and asked why he is wasting others time, why can't he asked and him to park the vehicle and talk to him, then all of sudden the person at toll both started shouting at me and misbehaved with me. When my turn came he again fought with me and said you have to pay the cash as you are in cash lane. When I said my vehicle has fasttag why don't you scan the fasttag and collect the toll then I won't scan anything then I asked my mother to do a video recording then he scanned the fasttag and used abusive words and said this time I am allowing you to go next time I won't allow you to pass through the tool both. The toll person behavior was really very bad and four five people came to my vehicle to almost attack on us. This is a very serious concern, please take a necessary action on your staff.

Best Regards
Ashish wadhwa
MH12 LV 5214
[protected]
779I984500