National Highways Authority Of India [NHAI] — Regarding deduction of charges at exempted toll

Respected sir/ma'am,

I am writing to raise a complaint about deduction of money at exempted toll- Khed Shivapur. Any MH12 car is exempted from toll charges at this site. Covering the tag doesn't work (the screen shows not paid) and still everytime money is deduced. My car - WagonR JU3516 has been charged around 3-4 times now at this toll.

Please consider my complaint and do the needful.
Thank you.