National Highways Authority Of India [NHAI] — Regarding Jagjit Pura NH703 toll plaza

Address:

Jagjitpura NH703 toll plaza on Barnala-Moga highway

Yesterday on 2nd april 2022 at 9.41am, i crossed jagjitpura NH703 toll plaza on.Barnala-Moga... They deducted Rs.60 from fastag wallet. When returning afternoon i was going to cross the same toll plaza, the employee said that my fastag was not having enough balance and foreced me to pay Rs. 110 in cash, i requested them that i m going to recharge my wallet but they didn't listen to me and i had to pay Rs. 110. Immediately after crossing i recharged my wallet and Rs.50 were again deducted from my fastag wallet. So i had to pay Rs.220, which is double for up and down journey. Being a class-1 officer My self respect was hurt and i got mentality upset over this issue. The employees should behave in decent way.
I would call this hooliganism.