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National Highways Authority of India [NHAI]

National Highways Authority Of India [NHAI] — regarding toll collection through fastag

Address:395009

My vehicle number is gj15cg8076. I was charged twice for single journey although i returned within 24 hours at nasik-sinnar toll plaza on 28/12/2019. Also on 30/12/2019 while i passes the bagwada toll plaza i was charged a single journey fare while i am supposed to get free access over there as my car is registered in valsad rto.
Kindly provide refund for the amount i have been charged.
My contact number is [protected]
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Comments

Fastag has been charged double at the Rohad toll plaza. 60 rs has been charged twice for using the toll within only 4 hours.
How to file or act against this kind of act. As per the fastag rule it should be one and half for the total for the return journey.

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Recently while coming from home till palaza charges double money from us
They lied that our fastg is wrong please look in this
Reply
Coimbatore to mysore Tollway gate extracted cash from me as telling fastag was not working, so i paid both way but while return the amount got debited from my fastag account too leading to double charging me.

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At Dafi toll plaza there is a huge conjuction the line is more than a km and we have to stuck for an hour to cross out from there today was my exam and i would have missed it.there fast tag scanner is so slow and they dont make a different line for the passage of passenger with the fast tag card.
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Toll tax at faizabad, there is lot of traffic and buses wait for more than 30 min in this toll tax but still they are not opening the tax free counter because it's is already took more than 3 min. It is very ridiculous.Hope so authority will take strict action otherwise all people suffer
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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