National Highways Authority Of India [NHAI] — Regarding toll deduction

This is regarding toll deductions at Hiwargaon pavasa toll. I am staying in Sangamner, and every time when I pass through the toll plaza, they say your fast tag is not working and they take cash from me. And after exact 2 days again they are deducting the toll amount from fast tag . So they are doing some manual operations or they are doing some type of scam at toll plaza. I have checked with many people regarding this everybody had faced the same problem at this toll plaza.

So kindly take some quick action on this toll plaza, they are doing scam and looting people.