National Highways Authority Of India [NHAI] — Regarding wrong deduction of toll at Vashi toll Naka

Address:

Vashi TOll Plaza

Dear Sir/Madam,
I am herewith bringing to your kind notice that, I am the owner of Wagon R MH 43 AL 0665 and traveled to Vashi on 17th March 2021 and paid to-and-fro toll for my journey (Rs 40+40)) at Vashi toll via Asix bank Fast tag (wallet [protected]). But on 18th March 2021 at around 4.27PM there was a 40 Rs deduction from my fast tag account for the same Vashi toll Naka. In factI haven't traveled to Vashi on that day.

I had also complained to Axis bank fast tag customer care service, they replied that it is NPCI excess Transaction.

I am herewith attaching an account summary, for your information.

I am herewith requesting you to look into the matter and credit the amount back to my account.

With regards, With regards,
Dr. Vishwanath R. Patil
Associate Professor,
Department of Chemistry,
University of Mumbai,
Santacruz (E), Mumbai - 400 098