National Highways Authority Of India [NHAI] — Return journey benefit not given jaipur to tonk and back

I had travelled by car from Jaipur to tonk on dated 8.11.2021 and return journey was completed within less than six hours.
On checking the deductions from my FASTTAG for the journey, found that return journey benefit was given by TOLL PLAZA BARKHEDA ( SHIVDASPURA), but the benefit was not given by TOLL PLAZA BARKHEDA PLAZA and full amount was charged As for the return journey in spite of the journey having been completed in less ten six hours.
You are requested to examine the issue and issue refund for the excess amount charged for the journey. Also please update the software for these and all other PLAZAs where excess charges are being levied and travellers fleeced.
Also on toll plaza many rows fastag sensors not working.