National Highways Authority Of India [NHAI] — Rohad toll plaza gate fell down on car damaged the vehicle

Address:

473,Street No 1 Jhanda Chowk Village Ghevra Delhi

I was travelling from Bahadurgarh to Rohtak on 17th August 2023 at road toll plaza lane number 1 between 17:17:00-17:22:00 I scanned my fast tag to pass through the toll but the toll gate fell down on the vehicle damage the roof of the vehicle scratched and dented it this damage is needed to be covered by nhai as it is happened to my vehicle because of their equipments Mall functioning I have complaint about it to the staff there but nobody had responded me well and no resolution had been provided by them to me later on I complaint at n a i toll free number but they also did not responded or provided me resolution till now