National Highways Authority Of India [NHAI] — rude and adamant behavior by the toll staff.. threatening fellows

We had asked for a 2 way toll, but irreseponsibly the staff has given 1 way ticket. Immediately we parked 100 mts from the toll booth and told that we had asked fo 2 way pass and they have given 1 way ticket. The staff are so adamant and rude.. The staff spoke in singular language to the aged person my father.. And started to shout and a group of them and started arguing with us saying we asked for 1 way ticket.. This behavior is so in human and pathetic. Y do you ppl keep such fellows for work those who don't have min common sense of behaving with ppl... Looks like a group o[censored]ncivilized ppl are running this toll booth.. So unruly behavior. Finally they did not exchange the pass for a 2 way ticket. I insist you take suitable action on such fellows. The set of whole staff over there have made a mafia of this.. Give