National Highways Authority Of India [NHAI] — Rude behavior of toll plaza staff

Address:

Mahasamudram toll

This is to bring to the kind notice of the concerned authorities about the rude and arrogant behavior of the toll staff.

On 22nd October 2022 evening around 7.30 pm, we were returning back to Bangalore from Tirupathi and at the Mahasamudram toll plaza near chittor, there was some issue with my fastag and the toll staff were so rude, arrogant and hasty with their language and behavior that we felt we were talking to some local goonda gang.

It's high time that the concerned wake up and give proper training to the staff as it's from the public money that all these people are making a living and we do expect some basic courtesy and politeness when dealing with public.

Hope this reaches to the right people and they will take necessary action.

Regards,
Pramod