National Highways Authority Of India [NHAI] — Rude rowdies at the toll incharge

The ullunturpet toll in tamilnadu GST Road, the guys working is rowdies and rude ppl, even the car went before me they kinda rude and the driver left paying in anger! Same toll incharge guy showed same anger and attitude to us who is with family mom dad uncle and aunty and myself ! Made us go all the back to take last toll saying he is not willing to let us go and made us take the last gate and meanwhile he came here to the last gate and took 300₹ for a one way 55₹ toll and since there is a fine of 110₹ still he took 300₹ and said they both not willing to pay us the change back and asking us to do whatever we can do! Since we are all with old ppl and family we didn’t want to cause any scene we left the place losing our valuable money ! Didn’t know this toll guys r gangster and ganging up on non fast tag ppl and robbing and being rude, especially to old ppl in the car
Today Friday 17th noon 2.45 it happened from trichy to Chennai toward toll at ullundurpet toll after all those food plaza !

Pls take required action on this rowdies