National Highways Authority Of India [NHAI] — Scratch made on my car by bhagalpur ( bihar) toll operator

Address:

Bhagalpur ( bihar ) toll of NHAI

Dear Sir/Mam,
At 06;42 hrs of today (26/10/2022), When did I start to move my vehicle (BR11X3388) after paying toll at Bhagalpur (bihar) toll . The toll operator did down the barrier pipe before my exit. Due to his mistake, A long scratch on right glass arm has been made. Please view the recorded camera video set on Toll booth.
Proof of Toll Payment - Paid Rs 20.0 toll for BR11X3388 at Bhagalpur Toll plaza. TxnId: 0010032210260642530394.
Time of Payment - 06:42 Hrs of 26/10/2022.
I am attaching here the photo of my vehicle, Scratched Right front glass Arm and the toll-operator.
I call & met with toll manager ( phone number - [protected] & [protected]
) and demanded my damaged & repair cost. But He is not ready to pay.
Kindly do pay my repair value (Rs.2000/00) .
Thanking you,
Regards,
Anil kusum.
Phone number - [protected] & [protected].