National Highways Authority Of India [NHAI] — Tall plaza collecting tall without scan fastag

Address:Bharudi rajkot gondal high way

Bharudi tall plaza not scan my fastage and then after tall plaza officer come from his office & scan fastage manual...so i want to know that this is legal??
As per my knowledge camera not able to scan fastage then tall not collect manual by tall plaza
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    National Highways Authority of India [NHAI] Phone
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    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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