National Highways Authority Of India [NHAI] — Terrible Delays - L&T Toll - Coimbatore

I want to formally place a grievance for your kind redressal as we have been a regular user of the L&T Bypass connecting Neelambur and Madukkarai in Coimbatore District, TamilNadu.

In this 28 km stretch there are extremely unscientific placement of toll plazas some of them non functional (structure left orphan) and where ever there are active plazas it is next to a very busy signal. Also there are 5 toll plazas in this stretch collecting under INR 20 but the queues leading up could eventually make all o[censored]s lose valuable fuel and emission of toxic gases which could be avoided.

Also this stretch came into existence in the 90s and the RoI is already achieved but still the tolls are continuing.

As a citizen, i haven't bothered to register complaint earlier, but the trust in this government encourages me to lodge this for attention.

Pls could you engage your team to look into this matter.