National Highways Authority Of India [NHAI] — Toll booth Delays

At baroda and anand express highway toll booth every time I have passed through I have to remain in que for atleast 10 to 15 minutes. The scaning of fastags are very slow. At anand there is only one exit and the time foe scanning is too much slow. And it makes long que. Resulting over trafficking at this toll. The staf are very rude.
Further after passing baroda toll there are always lots of trucks standing on road though on express highway there is no one can stand.