National Highways Authority Of India [NHAI] — toll charges - road not used

Address:

5, Shettihalli Jalahalli West, 560015

I was charged a toll of 45/- on the second toll gate of bangalore kunigal road, just before belur cross (Where i took a left turn to go to mysore) on 26th october, 2019. I told the toll collector that i am taking the immediate next left and should not be charged, however he incorrectly explained that it is for the travel that i have already completed from the previous toll gate. But didn't i already pay 45/- at the first toll plaza for the distance i am going to cover?

The first toll plaza that comes right after entering the bangalore-kunigal-hassan road at nelamangala is just about 5-7 km, so the 45/- that was collected cannot be for this small stretch.