National Highways Authority Of India [NHAI] — Toll Collector - Abuse language/behaviour

We are waited almost half an hour and no response from ticket collector and security. After had a discussion they toll Collector used abuses me and his warned me to will do anything with my car no. and his collected extra 210 and the amount debited from my fastag. We are respecting NHAI rules and at the same way we expect returns. The behaviour was not good. Please take necessary action against him/toll. (NETC A/c CA[protected] debited for Rs. 105.00 on[protected]:10:39 for TS03EZ7357 via Tran ID 811656960515826414994P at Kamkole.).