National Highways Authority Of India [NHAI] — toll deducted twice

Delhi-gurgaon nh-18 toll plaza mcepl km.42, i asked to deduct the toll from fastag but he said the fastag was blocked. He took toll by cash with slip generated without vehicle number but he opened the gate from fastag. Toll was taken at 5:20 but the message came at5:31 resuling in this cheating. Please make sure to refund the fastag amount & no such incident happens in the future.
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