National Highways Authority Of India [NHAI] — toll double charged

Address:

C-7, Rajasa Enclave, Katraj, Pune, Pune, Maharashtra, 411046

I have a monthly pass at khed shivapur (Pune bengluru nh) toll plaza with fasttag. My renewal date was 18 nov 2019. I paid amount & took receipt assuming that recharge is done. But after passing toll plaza i received sms that regular toll rs.95 is deducted. Next day after enquiring they told server was not working on 18th nov. It is your problem. So please reimburse my rs.95.
Thanks