National Highways Authority Of India [NHAI] — Toll fee deducted 16km before toll

Dear sir, my car number TS08FU 0384 . My registered mobile number for toll fast tag is [protected] . Fasttag service is from air tel... I travel daily through Badava toll plaza, andhra pradesh, I received message that rs. 60 deducted for toll fee, at that time my car was at my home 16km from toll plaz...This is second time happened..kindly resolve the issue ASAP
Best regards,
Rambabu
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