National Highways Authority Of India [NHAI] — toll management worst

Since last 6 months or more, lane management is worst, it takes 25-30min to pass it. The worker r so arrogant, also barriers for fast tag r not infront of booth, so when a vehicle enters at that point, n tag is not readed. Then caos starts, the vehicle can't move backwards and forwards, bcoz it is at booth, so if barriers r put infront of lane then if the card is not readed,, it will move easily to cash lane... At present, there is a queue of atleast 1.5 k m. From bothside, since yesterday.. Plz help us
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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