National Highways Authority Of India [NHAI] — Toll Payment

Address:

Vijaypur 18412, District Samba.

I Visit the ThandiKhui Toll Plaza in Samba District o[censored]T Jammu Kashmir for Monthly Pass. When I visit they charge monthly Pass Fee of 285 which was ok for me, but thereafter without my knowledge they also deduct 70 rupee from my fast tag. There is totally loot at Thandikhui toll plaza, no one listen you, even the behavior of staff was very rough. Many of them was illustrate.
Even more than two lane was totally shut by them by big stones. I had waited at least for 15 minute in the lane to reach the counter but there was no THREE MINUTE WAIT RULE, it is not the first time everytime you visit ThandiKhui toll Plaza you have to wait for 10-15 minute to reach the counter. There is no auto opener and closer of Door.
I requested you to please have concern about the same and also refund my 70 rupee.
Jai Hind.