National Highways Authority Of India [NHAI] — toll plaza abusive language and manhandling by toll collectors

Address:

Maharashtra, Ahmednagar, Maharashtra, 423109

To the government officials,
It was time of 9 pm on 23rd june 2019, we were passing from national highway near sangamner maharashtra. I am with my local driver relative (Deepak dengle) the owner of mh12nx3423 comercial vehicle travelling, as we are local we requested toll collector to waived of the toll fees. He told us that he can waived of the toll if we show him identity. As we were waiting to id proofs reach on whats app as we missed wallet at home. We have asked to pay and to cross vehicle from barrier. Same time toll collector told us that he will reverse the toll fees if we show him aadhar. We pay him 80 rs as my vehicle is commercial sedan. To get refund after waiting for 20 min we showed him adhar card and as committed asked to repay the the toll fees. He was talking to his bosses in conversation and i think they denied. Same time he lost his temper and in local language he used abusive words. He said he is not going to pay anything "tula kay uptayche te upat" it was said for his # hairs.
Later he called his near by security who forcefully manhandles me and misbehaved.

I need an written apology from elsamex, his employees not trained.
I need an defamation compensation of 10, 00, 000/- as they uses abusive words.

Government should punish these companies who are misbehaving and using abusive words.

Navnath hullale
[protected]