National Highways Authority Of India [NHAI] — Toll plaza charging more then the rate

I want to bring it in your notice that the toll plaza between kharkhoda WPE (KMP) and kundli WPE (KMP )is not working properly. Toll between these tolls are Rs. 35. They will not scan your fasttag at entry point either you are entering from Kharkhoda Toll or Kundli toll but They will allow you to enter on highway (by reading your fasttag) and once you exit then after 2 days you will get a message that Rs. 245 or 210 has been deducted from your fasttag instead of the actual amount Rs.35.
It has been happened with me on 13th August (8:12 AM)and 16 August (12:14 PM)and they have charged me with Rs. 245 and 210 respectively. (vehicle no dl9car8993)
If you will contact them they will give you false information to contact your fasttag provider. They are cheating people by doing this on both the toll gates to not scan your fasttag. The fasttag scan problem will be on entry point only, on exit there will be not any issue. Even they will not ask you to pay in cash because card not scanned at entry point. Sometime even you pay in as well your fasttag will be deducted with the same amount means you have paid twice the actual amount. I would request you to take strict action against them.

I have already raised the complaint for these 2 incidents (6474016 & 6503829 and shared the desired information at watsup as requested. Please refund my money.