National Highways Authority Of India [NHAI] — Toll Plaza CHORYASI Taken money Twice through CASH & FASTAG

Address:

Vadodara

Dear Sir/ Madam,
In accordance with the above subject, on dated 19.12.2022 I was coming with my Maruti Desire CAR ( GJ06PE7653 ) from Khaniwade toll plaza to vadodara at my resident. during continuation of toll plaza crossing at 12:12 i was reach CHORYASI toll plaza. Barrier opened through KVB fastag and SMS received from Bank as well again people of toll buth said there are no money ( Balance available above INR 1500/- ) in your TAG. You have to pay CASH, I already paid before crossing the barrier. please review in videos of toll buth. after crossing barrier I shown my RC Book, Vehicle documents, Licences and SMS of both receipt to toll office as well which is located nearby. one toll buth person informed his office it was our mistakes will have revert money, but they people are not agreed as well as fight with me angry on me everything is there. other cloud also come to me and said to officer. but they people are shouting and speaking bad words as well. will proceeds for revert if you are right one of them called me. but no any documents taken. anyway sir, I don't wont money back if not possible but I am ALONE on that day, misbehaviour of toll plaza staff is not good. for anybody. kindly check once my fastag report and CASH receipt. even my car to from Mumbai to till vadodara. it was proof of my presence on road. anyway, I just need to inform to instruct TOLL people to behave properly. after all they are taken money / salary through peoples hard work also. please do the needful against 2 times payment taken by. CASH receipt and FASTAG Report are attached herewith for your reference. it may possible please revert amount of CASH. but INDIA is our country sir, not anyone are OWNER of that toll plaza. so, discuss like this. who ever the officer are there. because name they are not given I ask his name but not given by.