National Highways Authority Of India [NHAI] — Toll plaza deductions

Address:

Salipudur toll plaza

Dear Sir/ Madam,

We and our family were travelling from Madurai to Tirunelveli on our own car on[protected]. We crossed four toll plaza with exemption free since we provided defence id proof. We had a smooth travel and we had no problem. On the final toll plaza Salaipudur we had a worst experience our identity was not recognised and amount was deducted in our fast tag though defence id is shown . We had a worst experience and there was harsh reply from the employee pandiyarajan and Selvam. We need this complaint to be addressed and this should not happened for any other Defence person.Please take further action on it and our money should be refunded

Hoping for the best. Below is the travel details

Vehicle no:KA03MZ9226

Toll Transaction Number:[protected]

Fasttag id:34161FA820328E[protected]

Thanks,
Srikrishna