National Highways Authority Of India [NHAI] — toll plaza doesn't charge what is mentioned in the list for return journey

Dear sir/madam,

I want to bring it to your notice that i have twice crossed the bhagomajra toll plaza on the ludhiana-chandigarh highway, the toll charge for car is 65 rs and for return journey it is 100 rs (As mentioned on the price boards. First time when i was crossing i asked for a return journey slip, however the operator told me that they only issue one side ticket, when i asked again as to why, they said there is something wrong in system and its not working. Then again when i was crossing the toll for the second time i again asked for the return journey slip but this time they refused that they do no issue return journey slip at all. They told me for cash customers it is not applicable, return journey is only applicable for people with fast tag.

I really find this excuse ridiculous as i have crossed many tolls and everywhere they issue return slip as mentioned in their price boards.

I think this toll plaza is minting money (Rupees 30 extra) for each return journey customer by not issuing them the return slip.

Will appropriate to look into this issue and stop them for doing this fraud activity.

Regards
Jaswinder

Jaswinder. [protected]@gmail.com