National Highways Authority Of India [NHAI] — toll plaza - fee collection contractor-counter operator

Dear sir,

I bixapathi gollena had experienced a bad situation with toll plaza people. Toll plaza is located on warangal-hyderabad highway at gudur village, nalgonda distirct, telangana.

I had paid the toll fee of rs. 90 (Ninghty ruppes). However the fee collecting operator did not give the bill and he argued that machine is not working. They had wasted my time and there was a huge traffic jam behind me. They argued and did not give proper bill. Instead he gave me a writing of fee collection details on a plane white paper which do not have any authenticity. There is no stamp of the plaza name etc.
I had attached the bill for your reference that i was given by toll people.

I would request please consider my complaint and a necessary action to be taken on the toll collecting people.

Date of commute: 11 march 2019

Vehicle no. Ts08ev5006
My phone: [protected]