National Highways Authority Of India [NHAI] — Toll Plaza Loot

Address:

Khed Shivapur Toll Plaza

Hello Sir, Good evening. I'm Sahil Shiralkar, staying in Pune wants to lodge a complaint again Khed Shivapur Toll Plaza. I've tried contacting NHAI headquarters, dialed the landline numbers but there was no response. So the only option left is you. As we all know, people of pune don't have a toll fee at Khed-Shivapur toll plaza while travelling to Kolhapur. But I was charged on 16th of January. While passing through the toll, I've said that the toll is free. He said yes and still typed the car no and I was charged. On 19th January, while heading back to Pune, I had an argument with the person and I said that the toll shouldn't charge us. In response, he said that system issue is there. So we can't help and there he typed my car number. And again we got charged. While today on a short ride(01.02.2021), I was charged again. That time I couldn't contact anyone. But today, it got on my nerves. Sir, it's not about money. It's about loyalty. Nitin Gadkari officially announced in a press meet that Pune vehicles are exempted from tax. But it's the reverse. I am the one complaining here. But who knows how many people are facing the same issue. As a citizen of India and a responsible minister, I want you to look into this matter.
Thank you so much.