National Highways Authority Of India [NHAI] — Toll Road

I am from rohtak and i visit near by district often and pay toll tax on each plaza but road from rohtak to rewari is so worse that people think are we paying toll tax for this 3rd class road. Why this is happening. People pay hard earned money to these plazas for smooth roads but there is no road. Is there any platform where somebody will solve these problems. Why these people making India worse day by day.