National Highways Authority Of India [NHAI] — Toll tax at Madanpur Toll Plaza on 18.02.2021

Address:

Guwahati, Assam

Vehicle No. AS01EE3579
Toll plaza: Madanpur, Baihata Chariali, Kamrup, Assam

Hi

I have travelled from Guwahati Assam to Mangaldai Assam in the evening of 18.02.2021. I have applied for Fastag and same is showing as under process. Since I am travelling without Fastag so I have to pay penalty anyway but usually the teriff I paid earlier while travelling through this toll plaza was Rs.55/- but on 18th they charges Rs. 210/-. Is this the way of imposing tax. Why they charged so much. Ok I am violating the Fastag rule set by NHAI it can charge double the rate I.e., Rs. 110/- but why Rs. 210/-. It's totally unethical. This is my hard earned money.

And secondly the behaviour of Toll Plaza staff. We are paying taxes and they are providing services. Are they the owner of highways. This is my country and we love everything and have the responsibility to follow every rules and regulations. Why you Authority is not taking steps against these people.You are imposing heavy and heavy penalties from us for not obeying rules and what for these people or you are keeping them for so called Gundagardi. Aren't you responsible for safety and providing dignity to customers. They are not ready to follow any rules and collecting money ilike dacoits n the name of toll.

Thirdly the time ohh God. Please do something NHAI. Come and see the pain of these poor taxpayers. Please open your eyes.

Please investigate all my concerns with top priority. Don't know what you are going to do for 2nd and 3rd issue but for point No. 1 please review the taxes this is really my hard earned money.

Hoping for some good response.

Owner of Vehicle No. AS01EE3579

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