National Highways Authority Of India [NHAI] — Tolltage cheating

Hi sir/madam,

On 8th july 2023 I went from tirupur to coimbatore in a car.While crossing kaniyur toll plaza.I had fasttag but in the diaplay it was showing tag blacklisted, I do not have any idea so toll person tried with registration number and said there was low balance, So in that traffic I was stuck and paid double amount 230 rs.So later when I checked the balance was shown 225 rs with account status active.Even though i recharged 500rs.Now the balance was 775rs.When I returned I thought the problem was resolved again but it was shown tag blacklisted again.Again toll person came and checked you have low balance but i showed him the balance he says for me it was showing low I cannot do anything.Then I checked with other lanes more cars and trucks faced same problem some scanned manually othes paid double.This is very wrong.Think this problem persists one full day how much cars and trucks paid double without even knowing them.This is serious cheating the government should takecare.When I asked about problem the irresponsible answers by toll persons are:

1.You dont have enough balance even though I showed my balance.
2.your fastag sticker not placed properly.
3.This is your problem with bank
4.we cannot do anything
5.Pay double amount.

Please take serious action on this.This complaint i raised not for my benefit.Its a biggest corruption.Iam attaching the screenshots please take action.