National Highways Authority Of India [NHAI] — Unauthorized debits

I was passing through the Khed Shivapur Toll plaza which is located in Satara, Pune on 12th Dec 21 in my car number MH12RK6218. The toll operator informed me that my Fasttag was not working and as i was in fasttag lane i will have to pay double the toll amount.

The toll amount is INR 100, i paid the toll amount INR 100 along with the Non Fast Tag fee of INR 100 in cash. Then i checked by Fast Tag statement and i could see that my fast tag was working and also INR 100 had already been deducted from my account.

So i ended up paying INR 300, in place of INR 100.

Request you to kindly refund the excess amount to below Gpay number or UPI ID and credit the same to the Fast Tag account.

Thanks
Bhabhuti Fotedar

Gpay number [protected]
UPI [protected]@okhdfcbank