National Highways Authority Of India [NHAI] — undue charges collected and abuse to the customer

I was passing through dasna toll plaza,
The operators at dasna toll plaza have collected unreasonable and unauthorized charges and using abusive language and misbehaving with me, it is like they are extorting money from customer illegally, they were also about to torture me physically which demotivated me and hurt my dignity and made me to complaint for them.
I have to pay toll charges at 2 places within the distance of 1 km which is highly unreasonable and unjustified.
Please resolve this complaint as soon as possible because it is a matter of concern for common public, we are suffering a lot,
We have our hope with you because you have the authority to redress our grievances.
Thank you

Details of the toll plaza
Dasna toll plaza at 29.30, ghaziabad, up
Contractor : m/s anil kumar shukla
Tick no. :[protected]
Shift : 2
Date : 16/02/19