National Highways Authority Of India [NHAI] — Undue Deduction of Toll : defence Personnel

Address:

Bengaluru, Karnataka

On 21 May 23/ 18:09Hrs toll of Rs 60/ was automatically deducted from my Fast Tag at Devanahalli Toll Plaza, Bangalore. I was travelling on my Car GJ18BJ5781 and on the toll booth I showed my Defense ID. The same was checked and I was permitted to cross the barrier however shortly after crossing the toll plaza I got an SMS to say the money has been deducted. This was despite the fact that the Fast Tag card was kept safely in the car.
The reason for automatic deduction is not understood and hence sum of Rs60 be refunded back.
Regards,
Gp Capt Yogesh Saluja
Indian Air Force