National Highways Authority Of India [NHAI] — Unnecessary stopped at khatuwas toll plaza

Sir/madam, Today I am going to rewari from ateli (haryana) for some important work where I must be reach on time (vehicle no. -HR 35 R 2604) but I did not reached at delhi on time due to unnecessary stopping on NH-11 at khatuwas(Raj.) toll plaza lane no. 18 nearly about 6:10am. I asking him(booth employee lane no. -18) why he stopped me then he reply me you are not crossing toll gate now and took your vehicle back and come after 15 minute while my current fastag balance above ₹90 . Sir/madam, who is responsible for unable to reach on time for my work, why I am harass at toll plaza . Kindly requests you please take a justified step to resolve this as soon as and inform me what is status of my complaint.
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Email- [protected]@gmail.com