National Highways Authority Of India [NHAI] — vadodara ahmedabad toll plaza

Today evening there was totql mismanagement and chaos at toll plaza. No queuq were managed and everyone entered wrong queue. Fast tag dedicated li be not maintianed or accessible. Had to wait for 35 minutes to pass thru the toll counter. Lot and miss management and none to monitor or take action to resolve the traffic jam.
Cars / buses/ trucks were simply standing and wasting time and fuel for more then 34 minutes