National Highways Authority Of India [NHAI] — Varwade toll plaza on solapur pune road

Address:

New delhi

Since beggining of toll plaza, consumers are facing problem like holding of vehicles for long period.Toll booth people's are very rude and always giving excuse .
Today on 6 thiDec 2021, sensor on lane was not working and they don't have hand pick sensor also.
They simply said take vehicle back and go from other lane.Such type of incidents are happening on frequently.
I brought this matter to TOLL PLAZA Manager also.

My vehicle number is MH04 HX 6215
This happen at 2.19 pm
It is requested kindly improve the system at toll Plazas on pune solapur road.
My name is vinod laxman gurme
Contact number [protected]
Toll booth people are very rude .
If by providing fast tag also we can't move smoothly from toll plaza just because of mis management at toll plaza.
This is leading everyday loss of lacs of rupees to our nation.
NHAI should take it seriously and make required changes
Thanks