National Highways Authority Of India [NHAI] — Waiting and resistance of exit even after payment done by fastage

Address:Okhamadhi toll plaza
Website:Nhai

Today at about 4 to 5 PM during crossing okhamadhi toll at Dwarka PORBANDAR NH with my car, boys for toll collection not allowed even after payment of toll through Paytm fastag.
They have allowing all vehicles at single entry and lots of vehicles awaiting and blowing horns frequently.
We have told to take car asides complaining for not paying toll as during pay toll massage to be received after 5-10 minutes.
They are 10 boys and behaving like they are deployed to fight but not for collecting toll.
All are threatened us like anything.
After receiving massage and shown to collection boys they allowed us to go.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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