National Highways Authority Of India [NHAI] — Waiting for toll for 15 mins

Address:Pune mumbai expressway toll plaza

I waited for paying toll via fastag for about 15 mins on expressway (pune mumbai) toll plaza on 8/8/2022 at 7.45 pm to 8.00 pm. This has wasted my precious time due to negligence caused by staff. This caused me unnecessary headache and anxiety.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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