National Highways Authority Of India [NHAI] — Waiting time at toll points

Address:

mayur vihar

Needed to wait half and hr each on two toll collection points at yamuna express way today and this happens every time we travel despite having fast tag installed. Don't understand why all lanes are not fast tag lanes. The fast tag lane also moves so slow. The toll Collection agency just cares about the toll money and won't regulate vehicles at all. Express ways are built to reduce the travel time and toll points seem to increase it. Don't understand logic . If this is the situation near delhi then God knows what's happening in other parts of the country. NHAI don't seem to care about traveller's at all .