National Highways Authority Of India [NHAI] — Wrong Deduction (Manual Debit) of Toll Charges at Chhajarsi Toll Plaza on Delhi-Moradabad route

FasTag Linked Vehicle (Honda City) Number : UP16AB6556

Kindly note that:
1. I have taken my Honda City Car (UP16AB6556) out of NOIDA (UP) once only starting from 16-MAR-2021 till today due to COVID risk (Trip Details: 05/02/2022 - NOIDA to Moradabad, 06/02/2022 - Moradabad to NOIDA).
2. Toll Charges for the visit/route mentioned above has been debited from FasTag Wallet and same can be verified from Toll Plaza record.

Important: Fake/Illegal transaction (Manual Debit)- case of cheating/fraud:
Chhajarsi Toll Plaza has passed MANUAL DEBIT entry of INR 560/= on 09/02/2022 without giving any details.

1. Wallet ID : [protected]
2. Transaction Date :[protected]
3. Transaction Amount : INR 560.00
4. Disputed Amount : INR 560.00our FasTag Wallet and same can be verified from Wallet Statement attached.

WHY MANUAL Debit entry of INR 560/= has been passed ? I would like to know the complete details. I am feeling cheated. Toll Plaza is doing FRAUD to collect money illegally.
Please investigate, reconcile and refund the wrong/illegal Toll charged at Chhajarsi Toll Plaza.

PICs of Car, SMS and part of Wallet Statement consisting of Manual debit Entry are being attached for your reference.

Regards,
Nisha Rajput